Refund policy
Thank you for shopping with All Things Luxee. We want you to love your purchase. If you're not completely satisfied, we're here to help.
Returns We accept returns within 14 days of the delivery date. To be eligible for a return, items must be unused, unworn, and in their original condition with all tags attached.
To initiate a return, please contact us at caribbeanchixaprodllc@gmail.com with your order number and reason for return. We will provide you with return instructions.
Non-Returnable Items The following items are not eligible for return:
- Final sale or clearance items
- Intimate apparel or swimwear (for hygiene reasons)
- Personalized or custom-made items
- Gift cards
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges We only replace items if they are defective or damaged. If you need an exchange, email us at caribbeanchixaprodllc@gmail.com.
Shipping Costs Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect. Original shipping charges are non-refundable.
Contact Us If you have any questions about our refund policy, please reach out to us at: 📧 caribbeanchixaprodllc@gmail.com 🌐 allthingsluxee.com
Feel free to let me know if you'd like to adjust anything — like the return window, exchange terms, or any specific product exclusions — and I'll update it for you!